How can we help you?

The most common solutions for this are:

  1. If you already have a payee set up to the same account number and sort code, please either use the existing payee or delete the existing one and try adding them again.
  2. Carefully check the details you have entered.


Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Anytime Banking or our website