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Can I recall a direct debit?

If a Direct Debit has been claimed from your account then you are able to recall it that same day by contacting the branch or Telephone Banking up to 8.30pm (UK time).

If it is after 8.30pm (UK time) or the funds have left your account on a previous working day, then you will need to claim a Direct Debit Indemnity.

You can claim a Direct Debit Indemnity by either contacting us or going into your local branch.


Ulster Bank branch locator
Find your nearest branch using our branch locator (opens in a new window).


Telephone banking
1 850 424365 (Overseas +353 18047475)
Minicom: 1800 924 615
Open 24 hours a day.
Calls may be recorded.

Please have your Customer Number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Anytime Internet Banking.