Ask a question

How do I get a web chat?

You may be invited to web chat with us if we think you need assistance with Anytime Internet Banking.

If you have been unable to find the answer to your question and you need help with Anytime Internet Banking please chat to Cora, your digital assistant.

Have you met Cora, your digital assistant?
Cora can help you with a wide range of queries, including this one.

Ask Cora

Ask Cora

You may also find it useful to chat to Cora, our customer service digital assistant.

Cora is available 24/7 to help you with a wide range of queries, from questions on pending transactions to cancelling direct debits.

You’ll find Cora in the ‘Need help?’ pop up on the right hand side of our web pages or in your mobile app by tapping on 'Help' followed by 'Message us'.

Ask Cora (opens in a new window)

Useful telephone numbers

If you need further assistance please contact us (opens in a new window).

Card services
1890 924 257
Overseas: +44 1702 275524
Minicom: 1800 924 615
Open 24 hours a day.
Calls may be recorded.

Telephone banking
1 850 424365 (overseas +353 18047475)
Minicom: 1800 924 615
Open 24 hours a day.
Calls may be recorded.

Please have your Customer Number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Anytime Internet Banking.

Card loss centre
1800 245 399
Overseas: +44 131 549 8186
Lines are open 24 hours a day.
Calls may be recorded.