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How do I close an account?

Please choose your account from the options below and you will be given further information on how you can close your account.

I live abroad and want to close my account

If you are unable to close your account in branch, you can choose to provide the closure request in writing - the letter should be sent to the address of your account holding branch. This would need to include:

  • Your full name
  • The sortcode and account number of the account in question.
  • Signed by the account holder(s)
  • A contact telephone number
  • A contact postal address

If the account is overdrawn or has charges outstanding on it:

  • A cheque for the outstanding balance written to yourself

If the account is in credit:

  • Details of what you want us to do with the money (e.g. send it to another account; write them a cheque for the amount).

Personal or Business current accounts

To close a Personal or Business current account you will need to visit your local Ulster Bank branch.

Ulster Bank branch locator
Find your nearest branch using our branch locator (opens in a new window).

Savings accounts

If your account is instant access, in a sole name and you have other connections with us, you can close your account and transfer funds to another account you hold with us within Anytime Internet Banking.

To close a savings account online:

  1. Log in to Anytime Internet Banking at www.ulsterbankanytimebanking.ie (opens in a new window)
  2. On the 'Account summary' page select the account you wish to close
  3. At the bottom of your mini statement for that account, select 'View account details'
  4. Below the account details, select 'Need to close your savings account?'
  5. Complete the information asked for on the form and submit

Once you've submitted the form, your account will be closed within 5 working days.

Please note: You will lose access to your complete online statement history for this account from the point of closure, so please think carefully before you do this. You may wish to print or download any statements before proceeding. You can download up to one year at a time in a number of different formats using the 'Statements' option.

All requests are subject to additional security checks, and consequently we may need to contact you for additional identification to verify the request.

To close any other type of savings account, you can either visit an Ulster Bank branch or write to us at the address below:

Ulster Bank - Free Post
Customer Service Centre
PO Box 5706
Dublin

When writing to us, please sign and date the letter and also tell us where any remaining funds in the account should be transferred to.

Your Ulster Bank loan account

To close your Ulster Bank Loan account you will need to visit your local Ulster Bank branch.

Ulster Bank branch locator
Find your nearest branch using our branch locator (opens in a new window).

Fixed Term Savings

Structured Deposits

At maturity the capital plus any returns earned will be transferred to the bank account that you nominated on your application form. Where an account was not nominated or has since been closed, we will send you a cheque.

If you wish to discuss your investment, please contact your local branch.

Ulster Bank branch locator
Find your nearest branch using our branch locator (opens in a new window).

Money Desk/Fixed Term Deposits

For terms greater than 1 year, on maturity your funds including all interest due, will be transferred to your Ulster Bank servicing account.

At the end of a term of 1 year or less, instructions must be provided otherwise your deposit will automatically renew for the same term at the prevailing rate.

If you do not wish to reinvest these funds, please advise us no later than two days prior to the maturity date by contacting your local branch or phoning our Money Desk/Fixed Term Deposit team on 1850 211 594.

You may be able to close your account before the end of the agreed term in exceptional circumstances, but this may incur a loss of interest.

If you wish to close your account before the end of the agreed term, you must write to your branch. You can either post your written notice or hand it in; please sign and date the letter. Your deposit and any interest earned on your account by the date of closure less any loss of interest due to closing the account early (if applicable) will be paid into your servicing account.

Ulster Bank branch locator
Find your nearest branch using our branch locator (opens in a new window).

Your Ulster Bank credit card

If you wish to cancel your Ulster Bank credit card, please contact Credit Card Services on 1890 924 257 (Classic, Gold and Zinc Credit Card holders) or 1890 253 209 (World Credit Card holders).
Open 24 hours a day. Calls may be recorded.

Bereavement

If an account needs to be closed due to bereavement, please visit our dedicated page.