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Why have I started receiving an error message when I try to log in to the mobile app?

There are a number of reasons but one might be that or you could be using an older version of the app which is no longer available.

Most recently, from 6th April 2017 if you are using older versions of the Ulster Bank app you will see the following message;

'Sorry we are struggling to establish a connection with you'.

To continue using Mobile Banking, please download the latest version of the app from the App Store.

Get the app

If the problem persists, please contact the Mobile Banking Helpdesk on:

From the Republic of Ireland: 1800 937 900
Outside the Republic of Ireland: 0044 2381 244180