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Why does this SMS message not include any of my transaction information?

The SMS message will provide you with an alert for the Cross-Border payment debit card transaction only. You can switch on transaction alerts to provide you with specific detail for all your debit card transactions by using the Mobile App.

  1. Go into the app
  2. Click on your profile at the top right
  3. Click on Notification centre
  4. Click on Notification settings
  5. Click your Debit Card account
  6. Choose transaction alerts
  7. Select to switch on/off that alert

Transaction information can also be found in your Ulster Bank account statements.