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Why have I received a Cross Border Payments Regulation SMS message?

Under EU regulation, Ulster Bank is required to send all customers a notification to alert them when they use their debit card to undertake purchases and cash withdrawals involving a currency exchange in a non-euro European Economic Area (EEA) currency.

The aim of the SMS message is to give you greater transparency on foreign exchange charges for debit card transactions made in the European Economic Area. You are not required to take any further action.