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Can I make an International payment to a new payee using the mobile app?

Yes, you can use the mobile app to make an International payment to someone new. Please follow these instructions:

  1. From your chosen eligible account, select the 'Pay' button from the Home screen
  2. Select 'International payments
  3. Tap on 'Choose who to pay' and then 'Pay someone new'
  4. Enter the payee’s first and last name, then the account details IBAN and BIC/SWIFT code details of the person you want to pay
  5. To help protect you against scams we will ask you the reason for making the payment
  6. Enter a reference (optional)
  7. Enter the amount
  8. Make the payment. the payee details will not be saved for future use

To ensure your money is safe, we will sometimes ask you to authorise a payment using Face ID/Touch ID on iOS, fingerprint on Android or your app passcode.