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What happens if my Direct Debit/mortgage is due on a Bank Holiday?

Why was my mortgage not debited from my account on the Bank Holiday?

If your Mortgage Direct Debit is due on the date of a Bank Holiday, your Direct Debit will be automatically rescheduled to the next available date which could be up to 2 working days after the Bank Holiday.

If your Ulster Bank Mortgage Direct Debit was not due on a Bank Holiday and has not been debited from your account, we recommend you contact our Mortgage Customer Service team on 1890 252 272 who will help you with your query.

What happens if my Direct Debit is due on a Bank Holiday?

If your Direct Debit is due on the date of a Bank Holiday, your Direct Debit will be automatically rescheduled to the next available date which could be up to 2 working days after the Bank Holiday.

If your scheduled Direct Debit has not left your account 2 working days after a Bank Holiday, we recommend that you contact the person or company to whom you are paying the Direct Debit to seek further clarification on why this payment has not been collected.