Looking for answers
Ask a question

How can I help keep my transaction fees as low as possible?

We want you to get the most from your Ulster Bank current account. You can find more help by visiting our website (opens in a new window)

If I want to transfer money between two of my Ulster Bank Accounts – what transaction fees will I incur?

If you transfer between two current accounts an automated transaction fee of €0.20 will apply on both accounts.

If you transfer between a current account and a savings account or your credit card an automated transaction fee €0.20 will be incurred on the current account only.

What if I don't have funds in my account when transaction fees are applied?

If transaction fees alone bring your account overdrawn, you won't be charged any overdrawn fees, however debit interest will apply.

For more information on fees and charges on your account, visit our website (opens in a new window).

Is there a cap on the total amount of transaction fees I can be charged?

There is no cap on the amount of transaction fees that can be charged each month.

Can I get an alert to my mobile phone if the balance in my account falls below a certain level?

You'll need to be registered for Anytime Internet Banking. Text alerts are only available to mobile phones registered with a Republic of Ireland mobile phone provider. You can sign up for balance alerts by clicking on the ‘Alerts’ option in the left hand menu within Anytime Internet Banking.

If you're not registered for Anytime Internet Banking, you can sign up on our website. (opens in a new window)

Can I switch from paper to paperless statements?

If you have Anytime Internet Banking, you can switch to paperless and get your statements and mail online by clicking the "Paperless settings" option in the left hand menu of Anytime Internet Banking. Here, you can choose to switch some or all your eligible accounts to get statements or mail online. You can switch back to paper statements at any time.

If you're not registered, you can sign up on our website. (opens in a new window)

What transaction fees will I pay using An Post Services?

Transaction fees will apply at An Post outlets. If you're a Personal customer, you'll have access to the following services:

  1. Lodge cash using a barcoded Personalised Credit Slip or Debit Card (a transaction fee of €0.80 will apply for the credit transaction).
  2. Lodge cheques using a barcoded Personalised Credit Slip (a transaction fee of €0.80 will apply for the credit transaction).
  3. Pay your Ulster Bank Credit Card bill with cash or by any Irish Bank Debit Card. You'd need to bring your Ulster Bank Credit Card bill with a barcoded Payment Slip attached or bring your Ulster Bank Credit Card (a transaction fee of €0.20 will apply for the debit card transaction).

An Post is unable to accept mixed pay-ins i.e. cash and cheque credited with one pay-in slip. You'll need to lodge cash and cheques separately at An Post outlets and separate transaction fees will apply. You'll also be unable to withdraw cash. However, you'll be able to make mixed pay-ins at any of our branches.

Will transaction fees apply to my Ulster Bank credit card or mortgage account?

There will be no transaction fees on an Ulster Bank credit card or mortgage account, but credit card and mortgage terms and conditions will apply.

Can I pay my transaction fees from another Ulster Bank current account or Ulster Bank credit card?

No, transaction fees will be debited from the current account they relate to.