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How do I update my mobile app?

You should visit the relevant store, depending on the device you use, to update to the latest version to continue use of our mobile app. Visit this page (opens in a new window) and select 'Upgrade your app'.

Why have I received a notification?

You may have received received a notification because you are using an older version of the mobile app that you're no longer able to use.

Why are you updating the app?

We are constantly adding new features to our app and encourage you to update to the latest version in order to enjoy all the benefits and make sure you are banking securely.

As a result, we will be decommissioning some older versions of the app on Tuesday 6th March.

Why can't I update my app?

If you can't find the latest version of the mobile app, this means your mobile device will not allow the latest version to be downloaded.

However, you can continue banking with us either online (opens in a new window), by telephone (opens in a new window) or in branch (opens in a new window).