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I have had an email saying my Ulster Bank Secure password has been changed. Is this a genuine email?

We no longer use Ulster Bank Secure passwords. The static Ulster Bank Secure password has been replaced with a one-time passcode.

For some transactions you may be asked to enter the passcode online. You can select whether you wish this passcode to be sent to your mobile, email address or by voicemail to your landline.

Ulster Bank Secure provides you with additional protection when shopping online at participating merchants, and you should not have received an email asking you to change your password.

If you suspect the email you have received is not genuine, please call Ulster Bank Secure.

Ulster Bank Secure
1800 245 403
Calls may be recorded.