How can we help you?

The Emergency Cash service is available when reporting your Visa debit card lost or stolen.

The service allows you to withdraw money from your account using a security code instead of your card.

To use the Emergency Cash service:

  • You must have at least €25 available in your account.
  • You can withdraw the cash from any Ulster Bank Republic of Ireland ATM/Cash Machine.

Please note: the Emergency Cash service can only be provided at the time of card cancellation.

You could access up to €60 providing you have the money available in your account.

All you have to do is answer a few quick security questions. We'll then give you a code that will allow you to withdraw your money.

To report your Visa debit card lost or stolen and use the Emergency Cash service please call our card loss centre straight away.

Card loss centre
1800 245 399
Overseas: +44 131 549 8186
Lines are open 24 hours a day.
Calls may be recorded.

This service is not available on business accounts.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Anytime Banking or our website