How can we help you?

To reclaim funds you have sent to an incorrect payee via your mobile banking app you will need to contact our mobile banking app helpdesk.

We recommend that if you know the person you have paid the money to, you contact them direct first. This is often the simplest option.

Have you met Cora, your digital assistant?
Cora can help you with a wide range of queries, including this one.

Ask Cora

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Anytime Banking or our website