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Can I cancel or amend a payment?

If you have set the payment date as today's date then the payment will have been processed and cannot be cancelled. However, you can amend or cancel a scheduled payment up to 6.30pm (local time) on the working day before the payment is due to leave your account.

To cancel or amend a scheduled payment:

  1. Log in to Anytime Internet Banking at (opens in a new window)
  2. Select 'Payments and transfers' from the main menu
  3. From the 'Make a payment or transfer' section select 'Manage scheduled payments'
  4. Select the appropriate payment from your list of 'Scheduled payments and transfers' then follow the instructions on screen.